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Troubleshooting

No sponsored line showing

Updated July 17, 2026

The sponsored line only exists while your agent is genuinely thinking in a focused window - most "nothing is showing" reports are one of the states below. Work through them in order; each takes seconds to check.

The checklist, in order

  1. Is an agent thinking right now? The line appears when the agent starts working and disappears the moment it stops. No thinking, no line - that is the product, not a fault.
  2. Is the window focused? Display and earning both require a focused, on-screen window - the same rule that gates billing in What counts as an impression.
  3. Is Awaitful enabled and signed in? The status bar tells you its state at a glance: a key icon means sign in (see Sign in and link your editor), Paused means earning is paused, and "Reload to activate" wants one editor reload after install.
  4. Did a patch surface fall back? If you chose the thinking line or chat banner and see the status bar instead, that is the fail-safe - Thinking line fell back to the status bar explains why and what happens next.
  5. Is the market quiet? With no advertiser bidding you will usually see a house line that pays nothing and says so - see House ads and quiet markets.
  6. Is the kill switch on? A fleet-wide emergency stop exists, and clients check it every 30 seconds. While it is on, nothing payable renders anywhere, by design. It is rare, and it clears itself when the emergency does.

Still nothing?

Then it may genuinely be a bug, and we would like it on the record: open an issue with your editor and surface. The client is public code, so a good report tends to get a specific answer rather than a shrug - see Verify it yourself.

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