# Shown but not credited

> A line can render without billing: under the visibility threshold, an unfocused window, a house ad, or a duplicate event. The exact reasons, in order.

- Source: https://awaitful.com/docs/impression-not-credited
- Updated: July 19, 2026

A line can render without crediting you, and every reason is deliberate. Here they are in the order worth checking, each one an honest rule rather than a leak.

## The checklist, in order

1.  **The threshold was not met.** A credit requires 5 cumulative seconds of genuine visibility: window focused, agent actually thinking. Glance away to another app, or the agent stops on a permission prompt, and the clock pauses. The full rule is in [What counts as an impression](https://awaitful.com/docs/verified-impressions).
2.  **It was a house line.** In a quiet market Awaitful serves its own line, which pays nothing and says so in its tooltip - see [House ads and quiet markets](https://awaitful.com/docs/house-ads).
3.  **It was a duplicate.** Every event carries a unique identifier and the server drops replays, so a flaky network can never double-credit - which also means a re-sent event never shows up as a second earning.
4.  **A per-device earning cap was reached.** Each device has hourly and daily earning caps as fraud protection. Over the cap, the ad still shows and the advertiser still pays, but the capped device does not earn - the platform keeps that share rather than crediting an implausible machine.
5.  **It was your own campaign.** If you advertise and code on the same account, your own ads viewed by you move no money in either direction. No one may bill themselves - see [The 70% split](https://awaitful.com/docs/the-split).
6.  **The device was revoked.** Events that straggle in from a machine you revoked are not credited to anyone. Revoking stops future earning; it never touches earnings already booked - see [Turning it off](https://awaitful.com/docs/turn-it-off).

## What is always credited

Everything that passes the rule, immediately, at your share of the charge - and you can watch it happen per impression in the [dashboard's earnings page](https://awaitful.com/docs/your-first-earnings), broken down by surface. If a credit you expected is not explained by anything above, the panel's account view and the dashboard should agree with each other; when they do not, that is worth reporting from the feedback control at the bottom of this page.